Caius Welfare Information

Emergency support

  • GP – ask for an emergency appointment
    • You can contact your GP practice and ask for an emergency appointment. They should be able to offer you an appointment the same day with the first available doctor
  • NHS 111 (option 2)
    • You can call 111(the non-emergency NHS number, open 24 hours a day, 365 days a year) and press option 2 (for mental health issues) if you or someone you know requires urgent care, but it is not life-threatening. For example:
      • if you have an existing mental health problem and your symptoms get worse
      • if you experience a mental health problem for the first time
      • if someone has self-harmed but it does not appear to be life-threatening, or is talking about wanting to self-harm
      • if a person is experiencing domestic violence or physical, sexual or emotional abuse
    • You will be put through to a member of the NHS First Response team who will be a mental health nurse or social worker. They are experienced in talking to people in distress and will provide guidance to help you manage the situation and your feelings. They have information on all the health, social and voluntary services available to support you and can refer you to these if deemed necessary
  • A&E (get a taxi to A&E or call 999 for an ambulance)
    • A mental health emergency should be taken as seriously as any other medical emergency
    • Call 999 if you or someone you know experiences an acute life-threatening medical or mental health emergency
    • You can go to A&E directly if you need immediate help and are worried about your safety. You may be close to acting on suicidal thoughts or have seriously harmed yourself
    • Once at A&E the team will tend to your immediate physical and mental health needs. They will assess you, decide on the best course of care, and whether you can go home or need to be admitted to hospital

College Resources

  • Porters
    • The porters are available 24/7 and are trained in offering mental health support in emergencies
    • Phone number for Caius Porters’ Lodge: +44 (0)1223 332400
  • College nurse
    • Anne Limon Duparcmeur and Susan Bowling are our friendly College nurses, offering confidential appointments to discuss any welfare issues that you might be having
    • You can go along and just have a talk with her about whatever might be troubling you, but she is also able to refer you for counselling if requested
    • Information about booking an appointment and clinic opening times can be found here:
  • Graduate tutors
    • Your graduate tutor is responsible for your general welfare in Cambridge and is a good source of advice and information. You should have heard from them when you moved to Cambridge – please let our MCR president Amelia ( know if this is not the case. Send them and email to request an appointment – if they don’t reply, please do send another one as they are often busy and miss emails!
  • Chaplain
    • Cally is the college Dean and offers pastoral support to all students at Caius, whatever their beliefs are. You can speak to her in complete confidence about any issues you may be facing. Either send her an email (, find her at L3 Caius Court, or attend Chapel (more information can be found here:
  • MCR welfare officers
    • Your MCR welfare officers are Anthony L (ajcl3, Men’s), Arshad (ah2055), and Liana (lh671, Women & Non-Binary). They are always around and happy to talk to you about whatever welfare issues you may be facing so please do email them or speak to them in person at any time!


University Resources

  • University Counselling Service
  • Students’ Unions’ Advice Service
    • The Students’ Unions’ Advice Service can help with a number of issues, especially those requiring knowledge of the inner workings of the University or when some action is needed to deal with a systemic problem. They can also initiate a mediation process if you have a conflict with your supervisor
    • During term they run a drop-in service that requires no appointment on Tuesdays and Thursdays, from 12pm-2pm
    • Find out more information on their website: http ://www . studentadvice . cam . ac . uk/contacts


External resources

  • Go to your GP
    • Your GP is able to refer you for NHS counselling and discuss the possible use of medication to help with mental health problems
  • Talk to someone you trust
    • Let family or friends know how you’re feeling. They may be able to offer support and help keep you safe
    • There’s no right or wrong way to talk about suicidal feelings – starting the conversation is what’s important
  • Helplines


Other things

Worried about someone else?


CUSU and the Caius MCR provide students with sexual health supplies for free. The supplies available include: Condoms, Durex Play lubricant sachets, Pregnancy tests.

You can also access contraception and STI advice, testing and treatment from your GP or The Lime Tree Clinic: 0300 300 3030;